我們有 7 天退貨政策，這表示您在收到品項後有 7 天的時間可要求退貨。

若要獲得退貨資格，您的商品必須與您收到時的狀態相同、未磨損或未使用、帶有標籤且採用原始包材。您還需要收據或購買證明。如是客製化訂做的包款配件，售出並無退貨退款資格。
＊若要開始退貨，您可以透過 service@aeter.design 與我們聯絡。

如果我們接受您的退貨，我們將向您提供退貨的地址，以及有關如何包裝包款之說明。未先要求退貨而退回給我們的品項將不予接受。
＊如有任何退貨問題，您可以隨時透過 service@aeter.design 與我們聯絡。

損壞和問題
請在收到訂單後檢查您的訂單，如果品項有缺陷、損壞或您收到錯誤品項，請立即聯絡我們，以便我們評估問題並予以糾正。

例外 / 不可退貨商品
我們客製化的商品皆無接受退貨，如您真的有疑問和需求，請直接與我們聯絡。

換貨
我們並無開放換貨，如您對於訂購的商品有任何問題，請先聯繫我們進行更近一步的確認。

退款
一旦我們收到並檢查了您的退貨，我們將通知您，並告知您退款是否獲得批准。如果獲得批准，您將在 15 個工作日內透過原始付款方式自動獲得退款。請記住，您的銀行或信用卡公司也可能需要一些時間來處理和寄送退款。
如果自我們批准您的退貨以來已超過 20 個工作日，請透過 service@aeter.design  與我們聯絡。

服務條款

歡迎來到我們的網站。本服務條款規範您對本網站及相關服務的使用，請仔細閱讀。使用本網站即表示您同意本條款的內容。

公司資訊

公司名稱：念也設計股份有限公司
統一編號：82887929

智慧財產權保護

1.本網站上的所有圖片、文字、設計、標誌、商標、影音內容等均受智慧財產權法律及相關規範的保護。未經授權，禁止使用、複製、修改、散布或商業使用。
2.若發現任何侵害本網站智慧財產權的行為，我們將採取法律行動。

使用規範

使用本網站時，買家不得從事以下行為：

1.利用本網站進行任何違法行為。
2.侵害本網站或第三方的智慧財產權。
3.發佈或傳輸誹謗、詐欺、侵犯他人隱私、違法或不適當的內容。
4.未經授權的自動化存取。
5.干擾或破壞網站的正常運作。

若違反以上規範，我們有權暫停或終止買家的使用權，並依法採取必要行動。

交易條款

訂單與交易

1.買家在本網站購買商品前，應確認商品數量、價格及交易細節。
2.在訂單確認前，我們保留拒絕訂單或取消出貨的權利。若訂單內容出現錯誤（如規格、描述、圖片、價格、庫存等），我們有權取消或拒絕該筆訂單。
2.若買家有惡意退貨、換貨、取消訂單，或任何本網站認為不當的行為，我們有權拒絕交易。

訂單取消與缺貨

在以下情況下，我們有權取消訂單：

價格錯誤

若商品價格標示錯誤，我們有權取消訂單並通知買家。若買家已完成付款，退款將依據我們的退款政策進行處理。

付款與退款

1.訂單付款完成後，訂單內容不可更改，請確認後再下單。
2.退款將依據退換貨政策處理，款項將退回至原付款帳戶。

 免責聲明

1.本網站內容可能包含錯誤或遺漏，我們不保證資訊的完整性或準確性。
2.若因不可抗力因素（如天災、戰爭、供應鏈問題等）導致服務中斷，我們不承擔相關責任。

爭議處理與適用法律

1.若買家對本網站服務有任何爭議，請先聯繫我們進行協商。
2.若協商未能達成共識，雙方同意適用中華民國（台灣）法律，並以台灣法院為第一審管轄法院。

條款變更與終止

1.我們保留隨時修改本條款的權利，更新內容將公佈於網站，請定期查看。
2.若因政策或營運需求需終止部分或全部服務，我們將提前通知買家，敬請理解與配合。

聯絡我們

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition as when you received it — unworn, unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

Please note that custom-made or personalized bag accessories are not eligible for return or refund once sold.

To initiate a return, please contact us at service@aeter.design.

If your return is accepted, we will provide you with the return address and instructions on how to properly package the item. Items returned to us without first requesting a return will not be accepted.

If you have any questions regarding returns, please contact us at service@aeter.design

Damages and Issues

Please inspect your order upon receipt. If the item is defective, damaged, or if you receive the wrong item, please contact us immediately so that we can evaluate the issue and make it right.

Exceptions / Non-returnable Items

Custom-made or personalized products are not eligible for returns.
If you have any concerns or special circumstances, please contact us directly.

Exchanges

We do not offer exchanges. If you have any issues with your order, please contact us first so we can review the situation and assist you accordingly.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved, the refund will be automatically issued to your original payment method within 15 business days. Please note that your bank or credit card company may require additional time to process and post the refund.

If more than 20 business days have passed since your return was approved, please contact us at service@aeter.design.

Terms of Service

Welcome to our website. These Terms of Service govern your use of this website and related services. Please read them carefully. By using this website, you agree to the terms outlined below.

Company Information

Company Name: Nian Ye Design Co., Ltd.
Business Registration Number: 82887929

Intellectual Property Protection

All images, text, designs, logos, trademarks, videos, and other content on this website are protected by intellectual property laws and related regulations. Unauthorized use, reproduction, modification, distribution, or commercial use is strictly prohibited.

If any infringement of our intellectual property rights is discovered, we reserve the right to take legal action.

Acceptable Use

When using this website, buyers must not engage in the following activities:

Conducting any illegal activities through this website.

Infringing on the intellectual property rights of this website or any third party.

Publishing or transmitting defamatory, fraudulent, unlawful, privacy-violating, or otherwise inappropriate content.

Unauthorized automated access to the website.

Interfering with or disrupting the normal operation of the website.

If any of the above rules are violated, we reserve the right to suspend or terminate access and take necessary legal action.

Transaction Terms

Orders and Transactions

Buyers should confirm the product quantity, price, and transaction details before completing a purchase.

We reserve the right to refuse or cancel any order before confirmation or shipment. If an order contains errors (such as specifications, descriptions, images, pricing, or inventory information), we reserve the right to cancel or refuse the order.

If a buyer engages in malicious returns, cancellations, or any behavior deemed inappropriate, we reserve the right to refuse future transactions.

Order Cancellation and Out-of-Stock Items

We reserve the right to cancel orders under the following circumstances:

Pre-order items cannot be supplied as scheduled.

Orders are placed despite the item being out of stock.

Products become unavailable or suppliers cannot fulfill the order.

Force majeure events prevent fulfillment.

Pricing Errors

If a pricing error occurs, we reserve the right to cancel the order and notify the buyer. If payment has already been completed, the refund will be processed according to our refund policy.

Payment and Refunds

Once payment for an order has been completed, order details cannot be modified, so please confirm carefully before placing your order.

Refunds will be processed according to our Return & Refund Policy, and funds will be returned to the original payment account.

Disclaimer

The content on this website may contain errors or omissions. We do not guarantee the completeness or accuracy of the information.

We are not responsible for service interruptions caused by force majeure events, such as natural disasters, war, or supply chain disruptions.

Dispute Resolution and Governing Law

If buyers have any disputes regarding services on this website, please contact us first for resolution through negotiation.

If no agreement can be reached, both parties agree that the laws of the Republic of China (Taiwan) shall apply, and Taiwanese courts shall have jurisdiction as the court of first instance.

Changes and Termination

We reserve the right to modify these terms at any time. Updated versions will be posted on the website.

If it becomes necessary to terminate part or all of our services due to operational or policy reasons, we will notify users in advance where possible.

Contact Us

If you have any questions, please contact us at:
service@aeter.design